Client Support
Our local and dedicated team is here to help. If you have any questions concerning your service with us, please choose a support option. There are many support options available to you. Please choose the method below that best suits your needs.
Support Options
Telephone
We maintain local telephone numbers in both of our primary service areas:
Ashland OR:
541-488-9495
Half Moon Bay CA:
650-712-9007
Trouble Ticket
Opening a trouble ticket is a good choice if you think a dialog will be necessary and you want a record of the conversation or if your question is not urgent but requires a timely response. We usually respond to these tickets within four business hours.
System Status
Click here for status of our web servers and mail server.
More Support Resources
Visit Our Knowledge Base – How to configure an email client, how to use webmail, and more…
…thank you (to you and Robin) for being so great these last four years. We really enjoyed working with you both and wish you all the best!