Support
System Status
Click here for status of our webservers and mailserver
There are many support options available to you. Please choose the method below that best suits your needs.
Telephone
We maintain local telephone numbers in both of our primary service areas:
Ashland, OR: 541-488-9495
Half Moon Bay, CA: 650-712-9007
Email
We try to respond to email within 1 hour during the business day and make every attempt to answer emails outside of business hours whenever possible.
Email support: This email address is being protected from spambots. You need JavaScript enabled to view it.
Skype
If you would like to chat but prefer text and or VOIP, you can contact us via skype.
Trouble Ticket
Opening a trouble ticket is a good choice if you think a dialog will be necessary and you want a record of the conversation or if your question is not urgent but requires a timely response. We usually respond to these tickets within 4 business hours.
More Support Resources
- Knowledge Base (configuring email clients, etc.)